The Ticket Factory Reviews
(Rated by 1093 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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%OFFOverall Rating
4.5
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality4.3
- Shipping & Delivery4.0
- Customer Service5.0
- Return Policy4.0
Recent Customer Reviews (5)
Rosamonde Binet
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Böðvar Kristbergsson
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Nadia Winther
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Erin Ayala
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Babette Fluet
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Payment Methods
Accepted Payment Options:
Prices for items on Theticketfactory.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Payment Process
- Payments can be made online during the checkout process.
- For The Ticket Factory credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
The Ticket Factory Pros & Cons
Pros
1
Wide variety of tickets: Offers tickets for concerts, theatre, festivals, sports, comedy, and family events.
2
User-friendly website: Easy navigation and a prominent search bar make it simple to find and purchase tickets.
3
SSL-encryption: Ensures secure transactions.
4
Competent customer support: Available for assistance with any issues.
5
Exclusive box office: Provides greater control over ticket pricing and availability for multiple venues across the UK.
6
Simple calendar and seating arrangements: Helps in finding the right dates and visualizing seating options.
CONS
1
Additional fees: Booking fees and optional ticket protection can add to the overall cost, with the booking fee being non-refundable even if the event is cancelled.
2
Pricing: Tickets can be priced similarly to competitors, with variable additional fees ranging from 10-20% of the ticket's total value.
3
Customer complaints: Some customers have reported poor service and unaddressed complaints.
4
Limited payment options: No PayPal functionality, and Maestro users may need to contact customer service for online bookings.
The Ticket Factory Features and Benefits
Features
Wide variety of tickets
Offers tickets for concerts, theatre, festivals, sports, comedy, and family events.
User-friendly website
Easy navigation and a prominent search bar make it simple to find and purchase tickets.
SSL-encryption
Ensures secure transactions.
Competent customer support
Available for assistance with any issues.
Exclusive box office
Provides greater control over ticket pricing and availability for multiple venues across the UK.
Simple calendar and seating arrangements
Helps in finding the right dates and visualizing seating options.